About us
Our Company
Protours Chile was established in 1994 as a bi-culturally owned business, bringing together the interaction of Chilean and European cultures. The combination of Chilean understanding and European expertise has enabled us to maintain the highest level of acceptance, which is reflected in all aspects of our operation, especially through the contact with our clients and suppliers.
"My name is Jens Häussermann, Managing Director & Co-Owner, travelling around the world has always been a passion for me, my constant trips around the globe have allowed me to understand what our clients are looking for. Our company’s expertise enables you to get the most out of every experience. I will continue travelling trying to find more and places for you to explore."
"My name is Julia Araos and I am one of the Managing Director & Co-Owner from PROTOURS Chile, after 15 years in business, I have seen how the tourism Industry has grown, changed and improved day by day.
I feel the same energy as when we started with this company. Providing our clients with the best services is my daily goal.
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“My name is Rene ten Berg. Being the General Manager of this midsized incoming tour operator PROTOURS Chile is a fantastic everyday challenge. It is a great mixture of international influences in which the Chilean understanding and the European expertise affiliate to one perfectly matching travel company.”
“My name is Rudyard Ullrich. It is a great challenge being a travel agent and a tour operator in one person. Accompanying the direct clients from the very beginning of the request over planning the trip, doing the booking and once they are here, checking with them if everything is all right.”
We see traveling as a way to inspire one’s knowledge and to understand the world around us. We are dedicated to preserve the highest ethical standards in the travel trade.
Our company has three offices throughout Chile (Santiago, Puerto Varas, Punta Arenas).In addition we have two direct representations in Europe (Italy and England). This helps us provide the best possible care to our clients when it comes to plan, organize and accompany their travels to Chile and to meet and exceed the expectations of the ongoing changes in traveling trends.
In order to personalize the services our company is structured in different departments to provide specialists for each occasion.
Our Team
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We have a skilled and enthusiastic international team of 50 well-traveled professionals. All of them are looking carefully after the needs of our clients. Having the ability to bring in their personal experiences, they have the sense of understanding how to create the perfect vacation for our sophisticated travelers. To be situated in the country where your vacation will take place is one of our big advantages. Aware of the essentials one might have when going on a vacation to South America, our team members will provide you with all necessary information – no question will remain unanswered.
Our Products
We are an incoming tour operator and a travel agency in one. We provide you with all required information when visiting Chile, Argentina, Peru and Bolivia, we make your reservation and we carry out the trip. By offering all this, we are able to react very fast to unforeseen circumstances (24 hours emergency number) and it helps keeping the communication ways short.
As one of the leading operators, Protours Chile offers a host of travel services to the foreign and national traveler visiting Chile. Our trips are attractive and carefully designed for both individuals and groups. Meticulously prepared and executed by professionals that bring in their own experiences and provide tours with a highly personalized touch.
All based on a selection of appropriate accommodation with accurately researched trip itineraries, well-trained and educated guides and escorts, best obtainable transportation as well as selected service providers that meet our own high quality standard.
With our overseas partners and local suppliers, it is fundamental to us, that we maintain a quick two-way communication. We are proactive in researching places, activities, special interests, trends and events to make our trips more innovative and exciting. Covering nature and wildlife encounters in Patagonia, Cultural trips on Easter Island, the rich history of pre-Hispanic cultures in the remote Andean Highlands and farm stays at local haciendas and Estancias. Going on with out-of-the-way self-drive adventures along side the Carretera Austral, tour packages through the arid Atacama desert, enchanting valleys where one can stargaze under the worlds clearest skies, exploring metropolitan and colonial cities, wine trips to the fertile valleys of Central Chile – Incentive Travel planning and much, much more for all group sizes and the independent traveler.
Our Clients
Individual Travelers
Unique tour packages and combinable trip modules specially designed for travelers that want to see Chile “on their own”. To exceed the expectations of those clients it is important for us to provide a high variety of different options – Protours Chile is leaving the choice to you. Nevertheless, if there is any suggestion differing from the offered itineraries we appreciate to tailor the modules to suit individual tastes and interests.
In addition, we offer small group trips for the travelers not willing to travel on their own. We always promise to deliver an exceptional premium travel experience in and around Chile.
Groups
Small details can make the difference! With the combination of experience, sense and creativity we are accomplished to see the own dynamic of each group and work out the best appropriate itinerary. We know that groups especially, need to be taken care of in a very personal way. Operating a successful group trip means using the services of a ground operator who understands both the individual expectations and the local logistic. The expertise of Protours Chile and our aim to look after the minutest details of your tour are most important abilities.
Incentive travel
Incentive travel has become an increasingly important part of our work. We arrange incentive tours to the out of the ordinary and deluxe spots that Chile offers. Strengthen your business team spirit while going on a thrilling group excursion along one of the thousand-year-old glaciers in Patagonia or choose a chartered trip along the wonderful vineyards in central Chile, sitting aboard an authentic steam engine train with gourmet food and excellent wines. Chile is a wonderful incentive destination known as one of the safest travel countries of the world.
